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1 in 5 Small Businesses Got Rejected in 2024 (But That's Not The Real Story)

Updated: Oct 25

small business



LendingTree just dropped its annual small business loan denial study, and on the surface, it looks... fine? A 21% denial rate for loans, lines of credit, and merchant cash advances, basically unchanged from 22% in 2023.


But dig into the data, and you'll find something way more interesting: the traditional small business lending system is quietly collapsing for the people who need it most.


And suddenly, those Parafin and Worldpay announcements we've been covering make a lot more sense.


Before diving into the situation, it's important to understand what businesses were applying for. The LendingTree study tracked three primary financing products: traditional term loans (lump sums repaid over a set period with interest), lines of credit (borrow-as-needed revolving credit up to a limit), and merchant cash advances (advances on future revenue repaid through daily or weekly sales percentages).

Each serves a different purpose, term loans for major investments, such as equipment or expansion, lines of credit for managing cash flow fluctuations, and MCAs for quick capital needs, despite their typically higher costs.


These aren't exotic financial products; they're the basic toolkit that small businesses use to manage growth, navigate seasonality, cover unexpected expenses, and maintain operations during slow periods.


The Headline Number Hides A Broken System


Sure, "1 in 5 denied" sounds manageable. Until you realize:

  • Black-owned businesses: 39% denied (more than double the overall rate)

  • SBA loans: 45% denied (nearly half!)

  • Businesses with 1-4 employees: 26% denied (5x higher than large firms)

  • CDFIs—the lenders specifically designed to help underserved businesses: 34% denial rate (the highest among all lender types)


Let that last one sink in. Community Development Financial Institutions, organizations whose entire mission is serving borrowers that traditional banks reject, are denying applicants at a higher rate than anyone else.


That's not a bug. That's a broken system.


The SBA Problem: When "Help" Requires A Manual


Here's a wild stat: 45% of SBA loan applicants got rejected in 2024.


The Small Business Administration, literally a government agency created to help small businesses access capital, denies nearly half of all applicants.


Why? LendingTree's Matt Schulz points to a few reasons:

  • Revenue and employee limits that disqualify "too big" businesses

  • Personal credit score requirements (typically need 680+ FICO)

  • Usually need 2-3 years in business for SBA 7(a) loans

  • Complex application requirements


Translation: The government's small business lending program is harder to qualify for than most commercial loans.


CDFIs Aren't Saving Anyone


Remember that Richmond Fed report on CDFIs we analyzed? The one showing softening demand, capacity constraints, and declining bank partnerships?


Now we know the other side of the story: CDFIs are rejecting borrowers at 34%.


Think about the logic here:

  1. Traditional banks reject risky borrowers

  2. Those borrowers apply to CDFIs (mission-driven lenders designed for exactly this)

  3. CDFIs reject them at an even higher rate

  4. Borrowers are... out of options?


This explains why CDFIs reported declining demand in the Richmond Fed survey. It's not that small businesses need less capital, it's that borrowers are learning not to bother applying.


And this is exactly the gap that embedded finance platforms are exploiting.


The Embedded Finance Boom


Let's connect the dots across our recent coverage:


The Traditional System Is Failing:

  • 21% overall denial rate

  • 45% SBA denials

  • 34% CDFI denials

  • Black-owned businesses denied at 39%

  • Tiny firms denied 5x more than large ones


The Embedded Solution Is Scaling:

  • Parafin: $360M forward flow commitment, $14.5B in offers extended

  • Worldpay: Integration to first loan in 13 days, embedded lending going live across their platform base

  • Inktavo (Worldpay customer): $14.2M deployed through embedded capital


See the pattern?


Traditional lenders, including mission-driven CDFIs, can't or won't serve micro-businesses. Meanwhile, embedded finance platforms that underwrite based on actual transaction data rather than credit scores and tax returns are deploying billions.


The Demographics Tell The Real Story


The denial rate disparities are staggering:


By Race:

  • Black-owned: 39% denied

  • Hispanic-owned: 29% denied

  • Asian-owned: 24% denied

  • White-owned: 18% denied


By Company Size:

  • 1-4 employees: 26% denied

  • 50-499 employees: 5% denied


By Revenue:

  • $50K-$100K annual revenue: 35% denied

  • $10M+ annual revenue: 4% denied


The system is literally designed to serve businesses that don't need the help while rejecting those that do.


And here's the kicker: When you're a 3-person business making $75K/year, your "financials" look risky on paper. But if you're processing $50K/month through DoorDash or selling $30K/month on Amazon, the platform has perfect visibility into your actual business health.


Traditional lenders see a bad credit score and weak financials. Embedded finance platforms see consistent cash flow and growing transaction volume.


Guess which one makes better lending decisions?


The Business Industry Breakdown Is Revealing


Highest denial rates by industry:

  1. Retail: 25%

  2. Leisure and hospitality: 24%

  3. Manufacturing: 22%


These are exactly the industries where embedded finance is gaining the most traction. Why?


Retail: Already selling through platforms (Shopify, Amazon, Square)

Hospitality: Already using integrated POS systems (Toast, 2Touch)

Manufacturing: Supply chain finance and B2B platforms emerging


The businesses being rejected by traditional lenders are exactly the ones that platforms can serve better through embedded capital.


The Uncomfortable Truth About Credit Access


Here's what the data is really saying:


Traditional financial infrastructure was built to serve traditional businesses. You know, the kind with:

  • Physical locations

  • Multiple years of audited financials

  • Real estate to use as collateral

  • Steady, predictable cash flows

  • Good personal credit from the owner


But the modern small business landscape looks nothing like that. It's:

  • E-commerce sellers with no physical location

  • Gig economy businesses with variable income

  • Platform-dependent merchants (DoorDash dashers, Amazon sellers)

  • Immigrant entrepreneurs with thin credit files

  • Side hustles that grew into real businesses


The denial rates aren't high because businesses are riskier. They're high because the underwriting models are outdated.


Embedded finance platforms aren't being generous, they're using better data. When you can see real-time transaction volumes, customer acquisition costs, inventory turnover, and seasonal patterns, you can make smarter lending decisions than someone reviewing a FICO score and last year's tax return.


The Pattern Is Clear


Let's put all the pieces together:

  1. Traditional lenders (including CDFIs) are rejecting 21-45% of applicants

  2. The rejections are concentrated among exactly the businesses that platforms serve: small, non-traditional, diverse-owned, platform-dependent

  3. Embedded finance infrastructure is scaling rapidly: $360M commitments, 13-day integrations, billions deployed

  4. Interest rates remain punishingly high (7.4%) even for approved borrowers


The conclusion is obvious: We're watching the small business lending market bifurcate in real-time.

  • Track A: Traditional businesses get traditional loans at traditional rates with traditional hassles

  • Track B: Platform-native businesses get embedded capital through the platforms where they operate, often with better terms and instant decisions


And Track B is growing way faster than Track A.


Embedded platforms are approving merchants in real-time, charging competitive rates, and deploying billions in capital.


Data Source: LendingTree 2024 Small Business Credit Survey analyzing Federal Reserve SBCS data from Sept-Nov 2023 through Sept-Nov 2024.

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